Privacy Policy OLX88 — Security Your Data Our Priority

📥 1. Types of Personal Data We Collect

OLX88 collects your personal data through various means — directly when you register or interact with the platform, and automatically through industry-standard tracking technologies. We only collect data that is genuinely necessary to provide you with a quality service.

Data you provide directly:

• Full name as it appears on official identification documents.
• National identity card number (MyKad) or passport number.
• Active email address for platform communications.
• A Malaysian mobile number registered in your name.
• Date of birth for age verification (18 years and above).
• Bank account or digital wallet details for processing deposits and withdrawals.
• Current residential address for KYC verification purposes if required.

Data collected automatically:

• IP address and device information (device type, operating system, web browser).
• Activity logs within the platform, including games played and session duration.
• Cookie data and similar tracking technologies to enhance the user experience.
• General geolocation data (country/state level) for regulatory compliance purposes.

⚙️ 2. Purpose of Using Your Information

Every piece of data we collect has a clear and legitimate purpose. OLX88 uses your personal data solely to ensure you enjoy the best, safest, and smoothest gaming experience on our platform.

OLX88 will not use your data for purposes beyond those stated above without notifying you in advance and, where required, obtaining your renewed consent. Whenever the purpose of data processing changes materially, you will be informed via a platform notification or your registered email.

🤝 3. Data Sharing and Disclosure to Third Parties

OLX88 understands that your trust is our most valuable asset. We do not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, there are limited situations where data sharing is necessary and legally permissible.

We share data only with the following parties:

• Trusted payment providers — Such as FPX, DuitNow, Touch 'n Go, and GrabPay, solely for processing your financial transactions. These providers are subject to PCI DSS security standards.
• Technology service providers — Companies that help us operate the platform, including server hosting, analytics services, and customer support systems, all bound by strict confidentiality agreements.
• Regulatory authorities — Government agencies or regulatory bodies with legal authority to request relevant information, such as in fraud or money laundering investigations.
• Identity verification agency — For KYC and Anti-Money Laundering (AML) purposes, we work with licensed identity verification service providers.

When your data is shared with authorised third parties, we ensure they comply with data protection standards equivalent to those of OLX88 and do not use that data for any purpose other than what is specified in our service agreements.

🔒 4. Data Security Measures We Implement

Data security is a core investment at OLX88. We implement multiple layers of technical and organisational protection to ensure your data is safeguarded against unauthorised access, loss, destruction or accidental disclosure.

Technical safeguards we employ:

• 256-bit SSL/TLS Encryption — All data communications between your platform and olx88 servers are fully encrypted using HTTPS protocol.
• Data encryption at rest — Sensitive data stored in our databases is encrypted using AES-256 algorithms.
• Role-based access control (RBAC) — Only authorised personnel with a legitimate work requirement may access user data, and every access is logged for audit purposes.
• Two-factor authentication (2FA) — olx88 internal systems are protected with 2FA to prevent unauthorised access even if a password has been compromised.
• 24/7 Security Monitoring — Our cybersecurity team continuously monitors systems to detect anomalies and threats in real time.
• Regular penetration testing — We conduct comprehensive security testing periodically by independent third parties to identify and patch vulnerabilities.

In the event of a security incident involving your personal data, OLX88 is committed to notifying you within 72 hours of becoming aware of the incident, in line with data protection industry best practices.

👤 5. Your Rights as a Data Subject

As an OLX88 user and data subject under Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data that we hold. OLX88 is committed to respecting and facilitating the exercise of these rights.

• Right of Access — You may request a copy of the personal data we hold about you at any time. We will process such requests within 21 business days.
• Right to Rectification — If the data we hold is inaccurate or out of date, you have the right to request that we correct it promptly.
• Right to Erasure — You may request the deletion of your personal data, subject to our legal obligations to retain certain records for compliance purposes.
• Right to Object to Processing — You may object to the processing of your data for direct marketing purposes or in situations where we rely on legitimate interests as the legal basis.
• Right to Withdraw Consent — Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Data Portability — You have the right to receive the personal data you provided to us in a machine-readable format, or to request that we transfer it to another provider.

To exercise any of the rights above, please contact the olx88 customer support team via live chat on our platform. We will verify your identity before processing any request to ensure the security of your data.

🍪 6. Use of Cookies and Tracking Technologies

OLX88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They allow the platform to remember your preferences and deliver a smoother experience.

Types of cookies we use:

• Essential Cookies — Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies — Stores your preferences such as language, display settings, and game selections to deliver a more personalised experience.
• Analytics Cookies — Helps us understand how users interact with the platform for continuous improvement purposes. Data collected is aggregated and cannot be used to identify individuals.
• Security Cookies — Used to detect suspicious activity, prevent fraud, and protect your account security.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the OLX88 platform. For more information on managing cookies, please refer to your web browser's help documentation.

🪪 7. KYC Process and Identity Verification

As a responsible online betting platform, OLX88 is required to implement robust Know Your Customer (KYC) procedures in line with Anti-Money Laundering (AML) requirements and related legislation. This process is designed to protect all users on the platform, including you.

During the KYC process, you may be asked to provide:

• Copy of identity card (MyKad) — front and back.
• A selfie holding your ID card for live identity verification.
• Recent bank statement (not older than 3 months) to verify the registered bank account.
• Proof of residential address such as a utility bill or bank statement showing your name and address.

All documents submitted for KYC purposes are stored with full encryption and are only accessible by staff specifically authorized for verification. These documents will not be used for any other purpose and will not be shared with third parties except where required by law.

OLX88 retains KYC records for a minimum of 5 years from the account closure date, in line with Malaysian legal compliance requirements. Once the mandatory retention period ends, documents will be securely destroyed.

❓ OLX88 Privacy FAQ